General FAQs

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General

Why is tempCube the Best Multi-Purpose Monitor?

tempCube can seamlessly monitor the temperature and humidity of various applications and alerts you instantly via email and sms with ZERO subscription cost.

Is there an additional fee to use tempCube?

Absolutely No. tempCube is FREE forever, use all the features and get limitless alerts without any subscription or fee.

Does tempCube control other devices?

No. tempCube is a WiFi connected sensor that measures temperature and alerts, it does not control any device or used for home automation.

How is tempCube powered?

tempCube comes with a built-in rechargeable battery and USB powered.

What are all alerts tempCube sends?

Get Instant Temperature Alerts, Humidity Alerts, Power loss Alerts and Low Battery Alerts.

Is there a device warranty?

Yes. We provide 12 Months warranty. Get Complete Peace of Mind.

How does tempCube work?

tempCube works only on WiFi.

What is the battery life of tempCube?

tempCube has 80 days of battery life depending upon the reporting interval, network availability and alert frequency.

How to get started with tempCube?
  • Charging tempCube tempCube takes 7 - 8 hours to fully charge.
  • Install App Search ‘tempCube' on Play Store or AppStore and click Install
  • Register Open the App and Click on ‘Register Product’. Follow on-screen instructions to register your tempCube using the QR Code.
  • Connect WiFi
    • Click the connect button to connect the tempCube with your smartphone and Configure WiFi Network.
    • Follow the instructions in the app to get started with tempCube.
How to attach the Mounting Bracket?

Fix tempCube in the mounting bracket by placing it on the lower latch of the bracket and push the top latch gently but firmly.

  • Check for the click for a snug fit.
  • Plug-in the device using USB cable & adapter provided and leave it powered.
What is the Best Temperature & Humidity Range?
  • Temperature Range: -30°C to 60°C (-22°F to 140°F)
    (Beyond this range will indicate “OUT OF RANGE” over the App.)
  • Humidity Range: 330% to 95% RH in 20°C to 60°C (60°F to 140°F)
    (Recommended humidity range is 30% to 95% over 0°C to 60°C. Prolonged exposure beyond these ranges may result in a shift of reading with slow recovery time up to an hour)
What is the accuracy of Temperature & Humidity?
  • Temperature Accuracy in Battery Mode: (0°C to 60°C / 32°F to 140°F): ±1°C/ ±2°F
  • Temperature Accuracy in Charging Mode: (-30°C to 60°C / -22°F to 140°F): ±2°C/ ±4°F
  • Humidity Accuracy: ±5% RH
Is tempCube is Waterproof?

Like any other humidity device, our tempCube is not a waterproof device. When there is any sudden change (rise or drop) in temperature, prevent the device from water.

Is the tempCube battery operated?

Yes, the tempCube is battery operated. It uses a rechargeable Li-ion battery (commonly used in cell phones). The device can be charged using Micro-USB cable through any USB plug point, power bank or 12V input and 5V output cigarette car charger.

Where can I use my tempCube?

You can use our device at Server Rooms, Freezers, RV, Vacation Home, Wine cellars, Greenhouse and much more.

Does tempCube work on 5 GHz WiFi Connection?

No, tempCube works only on 2.4GHz WiFi Connection.

How to set up tempCube?
  • Plug in to charge your tempCube for 8 hours until the LED turns from Red to Green.
  • Search ‘tempCube’ on Play Store or App Store and Install the app.
  • Now, let’s get your tempCube registered. Open the App, enter your details, hit ‘Sign Up,’ and Scan the QR Code at the back of your tempCube.
    (To claim your device warranty, choose your marketplace and insert the Order ID.)
  • Now, the app will ask you to pair your device. Unplug your device from charge, ensure it is within a few feet from your phone and the router, and reset the device using the eject pin.
    (Note: tempCube will only connect with the router of 2.4GHZ)
  • After pressing Reset, wait for 20 seconds for the green light to blink and click ‘Connect’ in the app. Now your app will search for nearby tempCube devices.
  • Once your device is deducted, select the WiFi network you need to connect with and enter the password.
  • Note: A dynamic IP will only ask for the password. Select the WiFi network for Static IP, enter the password, IP address, and hit ‘Connect.’ You are all set to monitor temperature and receive alerts!

    How can I extend the battery life?
    • Go to Settings
    • Enter ‘Power Modes’
    • From the 3 modes, select the one that best suits you and click ‘Save.’
    battery-life
    How to export the temperature graph from the app?
    • Go to Home
    • Click the Download icon
    • Select the date range and click ‘Download’

    Your Report will be sent to your registered email.

    temperature-graph
    Will tempCube work in Canada?

    Yes. Now Canada is tempCube protected.

    How many WiFi networks can be saved in the tempCube app?

    You can save up to 2 WiFi networks in your tempCube app. Your device will switch between the networks based on connectivity and speed.

    Will tempCube switch to another saved WiFi if there is a connection loss?

    Yes, tempCube will switch between the saved WiFi networks based on connectivity and speed.

    What is the Last reporting interval?

    tempCube will monitor the temperature all around the clock but sends the report based on the set interval period. For example, if you set the reporting interval as 30 minutes, you will be reported every 30 minutes. But whenever the temperature breaches the threshold between the intervals, alerts will be sent immediately every 10 minutes until the temperature is restored to normal. You will not get alerts when the temperature is balanced at the correct range until the reporting time. You can use the app to check the real-time temperature anytime.

    Why does the light turns off when I unplug the device?

    The LED light will only blink when your tempCube is plugged in and send you alerts based on your set interval. You can check the real-time status using the app anytime.

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