tempCube - Warranty and Replacements & Return Policy

Warranty and Replacements

  • Please reach us at support@tempcube.io  or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
  • All temCube products come with a 1-year limited warranty from the date of shipment.
  • Warranty does not cover any physical damages or damages resulting from the abuse of the product.
  • Batteries are not covered under warranty.
  • Returns under Warranty should be done with RMA from tempCube Customer Delight Team. RMA will be sent to the customer after a product defect has been confirmed by the customer delight team after troubleshooting.
  • The customer is responsible for the return shipping charges for orders.
  • Warranty Replacement products can be new or factory refurbished depending on availability.
  • Replacement will be shipped to the customer free of cost.
  • Replacement will be shipped after the defective product is shipped back to tempCube by the customer.

30 Days Return Policy

  • Please reach us at support@tempcube.io  or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
  • tempCube products can be sent back for a full refund (minus the shipping and restocking fees) within 30 days from the date of shipment received.
  • Customer is responsible for the return shipping charges.
  • Refunds have to be authorized by tempCube Customer Delight team.
  • Refunds will be processed only after the product returned is received at tempCube and found to be free of any damages.
  • Any Shipping charges paid by the customer will not be refunded.
  • A restocking fee of $10 will be deducted from the product refund.
  • Products returned with physical or cosmetic damages are not eligible for the refund.

 

Ship to Address for Returns:

tempCube
4819 Stonebridge dr,
Gibsonia, PA 15044, USA.