Return Policy

tempCube - Warranty and Replacements & Return Policy

Please reach us at support@tempcube.io or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
All tempCube products come with a 1-year limited warranty from the date of shipment.
Warranty does not cover any physical damages or damages resulting from the abuse of the product.
Batteries are not covered under warranty.
Returns under Warranty should be done with RMA from tempCube Customer Delight Team. RMA will be sent to the customer after a product defect has been confirmed by the customer delight team after troubleshooting.
The customer is responsible for the return shipping charges for orders.
Warranty Replacement products can be new or factory refurbished depending on availability.
Replacement will be shipped to the customer free of cost.
Replacement will be shipped after the defective product is shipped back to tempCube by the customer.

Please reach us at support@tempcube.io or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
tempCube products can be sent back for a full refund (minus the shipping and restocking fees) within 60 days from the date of shipment received.
Customer is responsible for the return shipping charges.
Refunds have to be authorized by tempCube Customer Delight team.
Refunds will be processed only after the product returned is received at tempCube and found to be free of any damages.
Any Shipping charges paid by the customer will not be refunded.
A restocking fee of $10 will be deducted from the product refund.
Products returned with physical or cosmetic damages are not eligible for the refund.

Ship to Address for Returns:

A-585 RMA
tempCube
19034, S Vermont Ave,
Gardena, CA - 90248
USA

Note:
The above address is exclusive for product returns and it is not intended for other forms of contact.