Frequently Asked Question
Why must I have the tempCube?
Seamlessly monitor temperature and humidity in a sensitive environment by simply connecting to WiFi. If temperature or humidity goes outside the safe range or power is lost to the outlet you have the tempCube plugged into, you are immediately alerted of the upsurge.
How does tempCube work?
tempCube uses sensors to measure temperature and humidity levels in any place to provide you with real-time readings and alert you on the environmental conditions.
What are all the alerts tempCube notifies?
You will get instant alerts if the temperature and humidity change in your environment, and if the monitoring device's battery runs low. This way, you can stay one step ahead of any potential issues, ensuring a safe and comfortable environment.
Is there a device warranty?
Yes, we provide our customers with a 12-month warranty, so you can have complete peace of mind. With this extended warranty, you can be sure of the quality and reliability of our products.
How does tempCube get connected?
The tempCube monitor gets connected through wifi after you download and register the app.
How is tempCube powered?
The tempCube is an efficient and reliable device that comes with a built-in rechargeable battery and USB powered design, allowing it to be used with a variety of charging sources. This makes it an ideal tool for monitoring your environment.
Is the tempCube battery operated?
Yes, the tempCube is battery-operated, using a rechargeable Li-ion battery, which is also commonly used in cell phones. This device can be conveniently charged using a Micro-USB cable through any USB plug point, power bank, or 12V input and 5V output cigarette car charger.
What is the battery life of tempCube?
tempCube boasts an impressive 90 days of battery life, depending upon the reporting interval, network availability and alert frequency — an invaluable feature for the users of this device.
Where can I use my tempCube?
The tempCube device is incredibly versatile and can be used in a variety of different settings, from Server Rooms and Freezers to RV's, Vacation Homes, Wine Cellars, and Greenhouses. With its easy-to-use interface, you can keep an eye on your environment from anywhere.
Does tempCube control/connect to other home/smart devices?
No. The tempCube is a WiFi-connected sensor that measures temperature and alerts; it does not control any device and is not used for home automation.
Is tempCube Waterproof?
Like any other humidity device, tempCube is not a waterproof device.Therefore, it is important to take precautions when there are sudden changes in temperature, either an increase or decrease, to ensure the device is not exposed to any water.
Will tempCube work in Canada?
Yes, you are able to use the device in Canada. It is compatible with the technology used in the country and will function as expected.
How to get started with tempCube?
Charging tempCube tempCube takes 7 - 8 hours to fully charge.
Install App Search ‘tempCube' on Play Store or AppStore and click Install
Register Open the App and Click on ‘Register Product’. Follow the on-screen instructions to register your tempCube using the QR Code.
Click the connect button to connect the tempCube with your smartphone and Configure WiFi Network.
Follow the instructions in the app to get started with tempCube.
How to attach the Mounting Bracket?
Plug in to charge your tempCube for 8 hours until the LED turns from Red to Green.
Search ‘tempCube’ on Play Store or App Store and Install the app.
Now, let’s get your tempCube registered. Open the App, enter your details, hit ‘Sign Up,’ and Scan the QR Code at the back of your tempCube.
(To claim your device warranty, choose your marketplace and insert the Order ID.)
Now, the app will ask you to pair your device. Unplug your device from charge, ensure it is within a few feet from your phone and the router, and reset the device using the eject pin.
(Note: tempCube will only connect with the router of 2.4GHZ)
After pressing Reset, wait for 20 seconds for the green light to blink and click ‘Connect’ in the app. Now your app will search for nearby tempCube devices.
Once your device is deducted, select the WiFi network you need to connect with and enter the password.
Note: A dynamic IP will only ask for the password. Select the WiFi network for Static IP, enter the password, IP address, and hit ‘Connect.’ You are all set to monitor temperature and receive alerts!
Is there an additional fee to use tempCube?
You can use tempCube forever for FREE.
Does tempCube work on 5 GHz WiFi Connection?
No, tempCube is not compatible with 5GHz WiFi connections; it only works when connected to a 2.4GHz WiFi network.
How many WiFi networks can be saved in the tempCube app?
By using the tempCube app, you can save up to two WiFi networks, allowing the device to switch between them based on the strength of the signal and the speed of the connection. This way, you can enjoy the best possible connection wherever you are.
Will tempCube switch to another saved WiFi if there is a connection loss?
Yes, tempCube will automatically switch from one saved Wi-Fi network to another depending on the available connection quality and speed, allowing for a smooth and seamless user experience.
What is the Temperature & Humidity Range can tempCube monitor?
Temperature Range: -30°C to 60°C (-22°F to 140°F)
(Beyond this range will indicate “OUT OF RANGE” over the App.)
Humidity Range: 330% to 95% RH in 20°C to 60°C (60°F to 140°F)
(Recommended humidity range is 30% to 95% over 0°C to 60°C. Prolonged exposure beyond these ranges may result in a shift of reading with slow recovery time up to an hour)
What is the accuracy of the device?
Temperature Accuracy in Battery Mode: (0°C to 60°C / 32°F to 140°F): ±1°C/ ±2°F
Temperature Accuracy in Charging Mode: (-30°C to 60°C / -22°F to 140°F): ±2°C/ ±4°F
Humidity Accuracy: ±5% RH
How can I extend the battery life?
Go to Settings
Enter ‘Power Modes’
From the 3 modes, select the one that best suits you and click ‘Save.’
How to export the temperature graph from the app?
Go to Home
Click the Download icon
Select the date range and click ‘Download’
Your Report will be sent to your registered email.
What is the Last reporting interval?
tempCube will monitor the temperature all around the clock but sends the report based on the set interval period. For example, if you set the reporting interval as 30 minutes, you will be reported every 30 minutes. But whenever the temperature breaches the threshold between the intervals, alerts will be sent immediately every 10 minutes until the temperature is restored to normal. You will not get alerts when the temperature is balanced at the correct range until the reporting time. You can use the app to check the real-time temperature anytime.
Why does the light turns off when I unplug the device?
The LED light will only blink when your tempCube is plugged in and send you alerts based on your set interval. You can check the real-time status using the app anytime.