tempCube - Warranty and Replacements & Return Policy
Warranty and Replacements
- Please reach us at support@tempcube.io or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
- All tempCube products come with a 1-year limited warranty from the date of shipment.
- Warranty does not cover any physical damages or damages resulting from the abuse of the product.
- Batteries are not covered under warranty.
- Returns under Warranty should be done with RMA from tempCube Customer Delight Team. RMA will be sent to the customer after a product defect has been confirmed by the customer delight team after troubleshooting.
- The customer is responsible for the return shipping charges for orders.
- Warranty Replacement products can be new or factory refurbished depending on availability.
- Replacement will be shipped to the customer free of cost.
- Replacement will be shipped after the defective product is shipped back to tempCube by the customer.
30 Days Money Back Return Policy
- Please reach us at support@tempcube.io or Live Chat on Website or mobile application and get RMA ( Return Material Authorization) before shipping the unit back.
- tempCube products can be sent back for a full refund (minus the shipping and restocking fees) within 30 days from the date of shipment received.
- Customer is responsible for the return shipping charges.
- Refunds have to be authorized by tempCube Customer Delight team.
- Refunds will be processed only after the product returned is received at tempCube and found to be free of any damages.
- Any Shipping charges paid by the customer will not be refunded.
- A restocking fee of $10 will be deducted from the product refund.
- Products returned with physical or cosmetic damages are not eligible for the refund.