Test In The App FAQs

support-image

In The App

How do I register for the tempCube App?

Install tempCube App from App Store or Play Store.

  • Tap on Register product.
  • Scan QR code to Register Product.
  • Fill in the required fields.
  • Click on Register.
Activation
How to get the Temperature report?
  • Go to tempCube Dashboard.
  • The temperature report will be displayed on the Home screen Below the temperature dial.
Tempreature-report
How to change the Minimum and Maximum alert temperature?
  • Go to tempCube’s Dashboard.
  • Below the temperature dial, you will see the Minimum/Maximum Temperature.
  • Tap on the Edit button (pencil icon) next to it.
  • Scroll to set the temperature you want & Tap on Save.
Min-l-max
How to set/change the Alert frequency?
  • Tap on the Settings icon.
  • Scroll down and Tap on Alert frequency.
  • Set the required frequency using the scroll bar.
  • You can set it by minutes, hours, and day.
  • Tap on Save.
Alert-frequency
How to add and edit the email for alerts?

To Edit an Existing Email:

  • Tap on the Settings icon.
  • Tap on the "Email" to edit.
  • Tap on the "Done" to Save.

To Add an Email:

  • Tap on the Settings icon.
  • Tap on the "Email".
  • Tap on the "Add Email" button.
  • Add the email and Tap on "Done" to save.
  • You can add up to 5 emails.
New-Email
How to Enable and Disable the Email alert?
  • Tap on the Settings icon.
  • Scroll down to the "Email Alert" to edit.
  • Toggle the button to the right to enable the alert / left to disable the alert.
  • Click “Ok” in the pop-up.
Email-Alert
How to Edit and add the Mobile number?

To Edit an Existing Mobile Number:

  • Tap on the Settings icon.
  • Tap on the "Mobile Number" to edit.
  • Edit the Mobile Number and Click "Done" to save.

To Add a Mobile Number:

  • Tap on the Settings icon.
  • Tap on the "Mobile Number".
  • Tap on the "Add Mobile" button.
  • Add the Mobile Number and Tap on "Done" to save.
New-mobile-number
How to Enable and Disable the Mobile Number alert ?
  • Tap on the Settings icon.
  • Scroll down to the "Mobile Number Alert" to edit.
  • Toggle the button to the right to enable the alert / left to disable the alert.
  • Click “Ok” in the pop-up.
Mobile-number-Alert
How to change the Temperature unit?
  • Tap on the Settings icon.
  • Tap on the Temperature Unit.
  • Toggle the button to °C to choose Celsius or °F to choose Fahrenheit, respectively.
  • Click Ok in the pop-up.
C-to-F
How to Enable and Disable all alerts?
  • Tap on the Settings icon.
  • Toggle the button to the right to enable alerts/left to disable alerts on the “Enable all Alerts".
  • Click "Ok" on the pop-up.
all-alerts
How to Enable and Disable the Temperature alert?
  • Tap on the Settings icon.
  • Choose "Temperature Alert" .
  • Toggle the button to the right to enable alerts/left to disable alerts.
  • Click "Ok" on the pop-up.
temperature-alerts
How to Enable and Disable the Low Battery alert?
  • Tap on the Settings icon.
  • Choose "Low Battery Alerts" .
  • Toggle the button to the right to enable alerts/left to disable alerts.
  • Click "Ok" on the pop-up.
low-battery-alerts
How to Enable and Disable the Power loss alert?
  • Tap on the Settings icon.
  • Choose "Power loss alert" .
  • Toggle the button to the right to enable alerts/left to disable alerts.
  • Click "Ok" on the pop-up.
power-loss-alert
How to Enable and Disable the Network alert?
  • Tap on the Settings icon.
  • Choose "Network Alert" .
  • Toggle the button to the right to enable alerts/left to disable alerts.
  • Click "Ok" on the pop-up.
network-alert
How to Enable and Disable the Humidity alert?
  • Tap on the Settings icon.
  • Choose "Humidity Alert" .
  • Toggle the button to the right to enable alerts/left to disable alerts.
  • Click "Ok" on the pop-up.
umidity-alert
How to add and edit Profile Picture?
  • Tap on the More icon.
  • Under the General, Tap on User Profile .
  • Tap on the Photo button.
  • Edit the Profile Picture as needed.
Profile-picture-change
How can I calculate the Heat Index myself?

We have you covered! You can easily check the Heat Index on the tempCube home screen. No calculations required!

What do the different colors mean on the homepage temperature area?
  • Blue – Temperature is below the set point.
  • Green – Temperature is within the set range.
  • Red – Temperature is above the set point.
different-colors
What does the Refresh icon mean in the App?

This feature helps to get the last reported or updated data sent by your tempCube.

refresh
How to change the Low Battery Threshold?
  • Tap on the "Settings" icon.
  • Scroll down to “Low Battery Threshold” .
  • Set the required Battery % using the scroll bar.
  • Click “Save”.
Low-battery-thrushold
Where do I see the Temperature, Heat index and Humidity ?

On the Home,

  • Humidity – Left side.
  • Temperature – Top.
  • Heat Index – Right side.
Temperature-Heat-index-Humidity
What does the Share icon mean in the App?

This feature allows you to share a copy of your tempCube’s dashboard with your friends.

share
How to change the Minimum and Maximum alert Humidity?
  • Tap on the Settings icon.
  • Scroll down and Tap on Maximum/Minimum Humidity.
  • Tap on the Edit button (pencil icon) next to it.
  • Scroll to set the Humidity you want & Tap on “Save”.
How_to_change_the_Minimum_and_Maximum_alert_Humidity
How does the Refer & Earn program work?
  • Tap on the More icon.
  • Click Refer & Earn at the left bottom of the Home page.
  • Click Refer now and share Waggle with friends and contacts.
  • Your friend gets your message and makes a purchase using the link you shared.
  • You get a $20 Amazon Gift card, and your friend gets a 20% discount on tempCube.
Min-l-max
How to add an email and mobile number?
  • STEP 1: Go to Settings
  • STEP 2: Select Email & Mobile Number
  • STEP 3: Enter/Update your details and click ‘Save’
How does Temperature and Humidity Alert work?
  • tempCube will continuously monitor temperature and humidity 24/7 and send you alerts via text, email, and app when the ambient temperature or humidity goes above or beyond the set threshold.
How does Power Loss Alert work?
  • tempCube sends alerts when it runs on battery. Conditions like unplugging the device, a wholly dried battery will trigger a Power Loss Alert.
How does No Network Alert work?
  • tempCube will send a No Network Alert when it skips sending the alerts. Conditions like a wholly dried battery, loss of WiFi connection will trigger No Network Alert.
Will I get alerts on temperature breaches in between when the alert interval is at 2 hours?
  • tempCube will monitor the temperature and humidity 24/7 and send you alerts every 10 minutes when the temperature or humidity goes above/below the set point even though the alert interval is set to 2 hours.
How to change the WiFi network?
  • STEP 1:Click the WiFi icon on the Home screen and click ‘Go to Connect.’
  • STEP 2:Reset the device using the eject pin and ensure it is within a few feet from your phone and the router you need to connect with. (Note: tempCube will only connect with the router of 2.4GHZ)
  • STEP 3:After pressing Reset, wait for 20 seconds for the green light to blink and click ‘Connect’ in the app. Now your app will search for your tempCube device.
  • STEP 4: Once your device is deducted, select the WiFi network you need to connect with and enter the password.
  • Note:A dynamic IP will only ask for the password. Select the WiFi network for Static IP, enter the password, IP address, and hit ‘Connect.’

How to choose between devices in the app?
  • STEP 1:Click the Profile at the bottom of the app page.
  • STEP 2:From the list of registered monitors, choose one.
  • (Note:You can save and switch between up to 5 monitors.)

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
Not enough items available. Only [max] left.
Shopping cart

Your cart is empty.

Return To Shop